Association of Lodging Professionals


Alphabetical List of Allied Partner/Vendor Affiliate Members


Acorn Internet Services  |  |  877-226-7699  |  Lisa Kolb  |

PO Box 1602, Colorado Springs, CO 80901

Specializing in Bed and Breakfast and Small Business Web Site Designs, Marketing, Hosting, Education and so much more!
Knowledge is POWER! Acorn Internet Services, Inc. provides Web Design, Marketing and Hosting Services to both Small Businesses and
the Bed and Breakfast Innkeeping Industry.


Rick Wolf |  207-967-1995  |  Lafayette Center, 2 Storer St., Suite 404, Kennebunk, ME 04043  |  |
Peter Scherman  |  434-286-4600  |  P.O. 399, Scottsville, VA 24590  |

We are The B&B Team®. If you want to purchase a bed and breakfast inn, learn about starting a bed and breakfast, or you are an
innkeeper looking to sell your inn or grow your business, we want to talk to you about our inn broker & consulting services.

We are a diverse group of experienced professionals, who also happen to be friends, with one mission: to help you reach your personal
and financial goals in the Innkeeping industry. As licensed real estate brokers and Innkeeping consultants with offices in several states,
The B&B Team® helps you achieve the success you deserve nationwide.

Bed & Breakfast Blogging  |  |  919-931-6168  |  Kristi Dement  |   |  118 Shad Boat Lane, Clayton, NC 27520

Bed and Breakfast Blogging helps B&B owners attract more guests and increase revenue to their hospitable inns through our effective marketing services which include blogging and social media.


Bed & Breakfast Consultant Service & Realtor

Bed & Breakfast Consultant Service | | 561-223-3201 | Patricia Detwiler  |  12008 South Shore Boulevard Suite 201  |  Wellington, Florida 33414

Bed and Breakfast Consultant Service provides individualized expert advice that will make your transition into or out of the Bed and Breakfast
industry a smooth and worry free experience. Patricia Detwiler is a professional Realtor and Consultant with 30 plus years of professional expertise in lending, renovation & development, hospitality, creative design, Bed and Breakfasts concerns, management, business development,
operation logistics, marketing, and financial analysis. Patricia is an experienced innkeeper; as a professional consultant and Realtor, she will help you develop a clear vision of the realities of the hospitality business. Professional guidance and advice will enable you to focus on
materializing your dream whether buying or selling.
Bed and Breakfast Consultant Service offers Aspiring Innkeeper Workshops, Speaking Engagements and Market Evaluations.

   Bed & Breakfast Magazine   Colette Publications   |  675 Fairview Dr., Suite 201   |  Carson City, NV 89701   |  Phone: 775-771-1805    |   Nicolette Johnston

Bed & Breakfast Magazine is a print and digital quarterly magazine focused on bed and breakfasts and inns.
We offer a directory for innkeepers to advertise.
Accepting editorial submissions on innkeeper’s stories, gardening, tea time, wine, arts, travel and recipes.
Chateaux & Castles Quarterly is also published by Colette Publications, an independent niche publishing company focusing on
historical architecture and charming travel. Innkeepers always save 20% on both magazines. Code: INNKEEPER

Bed & Brunch pr  |  |  917-202-8514  |  Maria Coder Hassler  |

715 West 172nd Street, New York, NY 10032

Bed & Brunch pr is a boutique public relations firm that creates strategic media campaigns, from scratch, for travel and lifestyle brands.


Berkshire Amenities Group  |    |  413-229-8200 x17  |  Amy Jeschawich  |

PO Box 753, Sheffield, MA 01257

Looking for towels, bathrobes, fine linens and other quality comforts for your B&B, inn, boutique hotel or spa?
Berkshire Amenities Group Inc. offers a carefully curated collection of luxury products at wholesale prices from leading suppliers.
As a longtime member of PAII, we are committed to providing innkeepers, hotel managers and spa owners with the best quality products,
as well as knowledge on durability, laundering, personalized product suggestions, attentive client care, and highly competitive pricing.
Get to know us. Request a free quote. Experience the Berkshire difference.

Boca Terry   |  |   954-312-4418   |   Perry Blankman    |

3000 SW 15th Street Suite H, Deerfield Beach, Florida

Clients are often surprised when they discover that we manufacture our own products, including a range of wholesale towels for the hospitality industry. This allows us to control the quality, cost, and flow of product into our warehouses; we are able to ship products to you on time and without delay.
When you need guest room bathrobes, embroidered promotional towels, and more, we can supply these with a single phone call.
Allow us to elevate the level of comfort and luxury in all corners of your inn.


Brasstech - Newport Brass and Ginger Brands     |    |     330-990-0236

Chris Chmura     |     |     2001 Carnegie Avenue Santa Ana, CA 92705

Newport Brass and Ginger are luxury-minded brands designed for Residential, Commercial, and Hospitality alike.
Newport Brass is a Southern California manufacturer known for their solid brass construction and multiple finishes;
available in Traditional, Transitional, and Modern styles. Ginger, based alongside Newport Brass, is known as a design leader in bath accessories, lighting, and mirrors. 
We are a small division of Masco Brands ( In 2004, Masco officially merged the two family run businesses Newport Brass and Ginger into Brasstech, Inc.

Masco is one of the world's largest manufacturers of brand-name products for the home improvement and new home construction markets
including faucets, kitchen and bath cabinets, paints and stains, bath and shower units, spas, showering and plumbing specialties, windows and decorative hardware. 
Our goal is to become a trusted resource for your Inn’s plumbing and accessories needs.

Please contact us directly for PAII member discounts.



CapitalSource  | | 908-347-4400   |  Donna Haiback   |

CapitalSource Small Business Lending delivers a one-stop financing solution for established and new innkeepers seeking to purchase, refinance, acquire, or remodel their Inn. We are an SBA Preferred Lender and offer competitive rates on loans from $500,000 up to $5,000,000. 


 Casablanca Ventures  |  203-253-7259  |  Wynn Salisch   |

245 W 104th St, New York, NY 10025

Casablanca Ventures is the only innkeeper-owned payments company dedicated to helping fellow B&B and boutique hotel
owners successfully navigate the complex and confusing world of credit card processing with completely free,
no-obligation cost reduction, education, technology, brokerage, and data security assistance. 
Wynn is an 
Electronic Transactions Association Certified Payments Professional
who helps innkeepers avoid excessive payment processing costs and crippling data security breaches with caring and personal service.



CBIZ Innkeepers Insurance Program  |   |   Sean Dolan    |      |   (816) 945-5510

700 West 47th Street   Suite 1100  |  Kansas City MO 64112

The CBIZ Innkeepers Insurance Program is the largest insurer of Inns and B&B’s in the U.S.
Our policy provides coverage not offered by other carriers, such as guaranteed building replacement cost coverage, no coinsurance,
replacement cost coverage for antiques and more.
Our competitive advantage is our experienced, knowledgeable staff that specialize in this industry. We know Inns!!


Chadsworth and Haig  |  |  843-675-8250  |   Marie DeLucca  |

506 Usher St., Pageland, SC 29728

Chadsworth and Haig is the premier supplier of luxury hotel and resort bathrobes, bath towel sets, body wraps and spa towels in the world.
Since 2000, we have grown our business exponentially by maintaining strong customer relationships and providing high quality products.
Our beautiful microfiber robes and premium chenille robes are found in the finest hotels, resorts and spas across the globe.
We aim to provide comfort without the high costs, which is why our prices remain affordable. We even offer free shipping on orders over $35!
Shop with us today and experience the luxury of Chadsworth and Haig.


Cloudbeds  |  |  (858) 345-5316  |  Adam Harris   |

2655 4th Ave., San Diego, CA 92103

Cloudbeds creates hospitality management software that makes life easier.


Comphy Co.  |  |  323-225-8234  |  Pamela Dujmovich  |

7034 Portal Way, Ferndale, WA  98248

Comphy is a Washington-based designer, manufacturer and supplier of exceptional, easy-care sheets and bed linens for the
hospitality and spa industries.


Crave Luxury Mattresses  |   |   888-276-4066   |   Kathy Grigg    | 

265 Eastchester DR High Point, NC 27262

Crave Mattress is the designer and manufacturer of high quality mattresses and foundations proudly built by hand and shipped direct to you from our facility in North Carolina. With over 30 years’ experience, our pocketed coil innerspring or foam mattresses are compressed and shipped for free throughout the US and Canada. Our luxury mattresses will ensure that your guests will experience sweet dreams.
Contact us directly for special PAII members quantity discounts.


Deneen Pottery  |  | Toll Free: 888-646-0238 Fax: 651-646-8605 | Local: 651-646-0238

2325 Endicott Street • St. Paul, Minnesota • 55114 

 Deneen Pottery was established in 1972 and to this day continues to be the premier producer of handmade logo mugs. Our products celebrate our heritage, our sense of community, and our customers. All of our stoneware is lead free and safe for the microwave, dishwasher, oven, and freezer. While each item is uniform in size and shape, a master potter creates every piece on a wheel, which makes it unique. When you purchase a mug
made by Deneen Pottery, know that you are supporting a family business that holds true to a craft that is rich in tradition and history.


Elevate Rooms  |  

 4211 Yonge Street, Suite 301, Toronto, Ontario, Canada |

 Rebecca Davis-Purcell, Senior Global Initiatives Manager,

Elevate Rooms proudly partners with B&Bs, guest houses, homes, hotels and motels to give them the power of a single marketing system,
centralized distribution networks and a beneficial alliance.


Essential Amenities Inc.  |  | 800-541-6775 | Diana Johnson  |  1171E Lyons Rd. Dayton, Ohio 45458

Essential Amenities, since 1985, has been providing the luxury hospitality market with a broad range of branded personal care
guest room amenity collections for the comfort and convenience of their guests.
Our emphasis on brand allows us to stay in tune with the current and anticipated formula and design trends,
as well as insuring we have the products to meet our customers’ needs.
High quality product formulas, elite customer service, commitment to your business,
and our concern for the environment makes us the ideal trusted partner for your guests. 
Our collections include Hermes, Joseph Abboud, Poggesi, ECRU New York, Lanvin, Dickens & Hawthorne, Exotic Coral, and Whytemor & Keach.

eviivo     |     Chelsea Blaylock (Marketing & Partnerships Manager)     |

512-499-2620 Extn: 3414     |   |    823 Congress Avenue, Suite 1405, Austin, Texas 78701

eviivo's award-winning software allows you to manage your bookings, guests, and travel agency listings easily, from a single platform. Choose one of our tiered software packages and get exactly what your business needs. At eviivo, we have the property management solution you've been looking for.


Kevin Fennell Bookkeeping, LLC    |    |    917-453-4527

Kevin Fennell    |

Taking care of your guests is a key to your success. Have your books managed with that same level of care, freeing you to focus on providing excellent service to your guests.

Get professional bookkeeping services that include accurate recording of all transactions, and–very importantly–practical interpretation of all your key financial statements on a monthly basis.

I’ll be your trusted ally, sharing your goals of increasing income and building equity. Call or email and we can discuss.


Forfeng Designs/Forfeng Media  |  |  860-326-0721  |  Heather Turner  |

P.O. Box 176, Enfield, CT 06083

Heather Turner a.k.a. Forfeng is a graduate of the Culinary Institute of America and has spent over 20 years in the restaurant business,
the last 8 as an Executive Chef, and she trained under one of the PBS Series “Great Chefs of America”, Chef Yves Labbe at 4 Star acclaimed restaurant, Le Cheval D’or. at and is a member of Toastmasters International as well as being a keynote and educational speaker at associations and conferences around the United States.  
Forfeng Designs specializes in hands-on training and business social media plans for businesses.


Your Guests. Your Recommendations.

Guide your guests to the best local experiences that you recommend

Frictionless Guest App   |   |   888-827-0635

Steve Short, Founder & CEO   |

P.O. Box 307, Highland, MD 20777

The Frictionless Guest App is a digital guide that provides your guests with anytime, anywhere access to the local experiences you recommend.



Grey Fox Pottery  |   |  612-767-7407  |

215 6th Street, SE. Minneapolis MN 55414

Grey Fox Pottery was started by two friends with one simple notion - make a better stoneware mug for those with a story to tell and a drink to share.
For almost 30 years Grey Fox Pottery has prided itself on quality, service and workmanship. In a small but mighty pottery studio in the thriving arts district of Northeast Minneapolis, Grey Fox Pottery connects with people doing great things, sharing our craft with neighbors near and far.  Our signature mugs are hand-crafted by the most talented team of artisans dedicated to each mug from the design concept to the moment you fill it for the first time.  We love to make new friends so stop in our studio to start your mug design or just paint your own pottery. If you’re not in the neighborhood, shoot us an email and let’s make a mug and a memory. We believe in our community, our mugs and you!


Haas Insurance | | 860-430-9734 | Paul Haas |

131 Oak Street, Suite 6, Glastonbury, CT 06033

Paul Haas is a Principal in the Haas Agency a family run independent agency started in 1954 by Paul Haas, Sr.
Paul runs the Haas Agency with his two brothers Peter and Tim. At the Haas Agency we focus on recovering money you are already spending
so that you can use it in another way, making a big difference in your business.

Since 1998, The Hearthside Group has provided trusted, professional brokerage services to both sellers and buyers
while facilitating numerous hospitality transactions of every description.

We are business brokers and hospitality business specialists specializing in the sale of hospitality properties. These properties include full-service country inns, bed and breakfast inns, B&B’s, lodges, motels, restaurants, and cafes.
In addition to our national consulting and buyer rep services, our brokerage territory spans Vermont and New Hampshire.

At The Hearthside Group, our approach to selling the properties we represent is an extremely personal one.
We work hard to develop a positive working relationship with buyers and sellers that is based upon trust.
Hospitality business brokerage is our niche. The sellers we represent receive comprehensive, knowledgeable, and professional service
while buyers receive assistance with all aspects of the transaction as needed.

Hotels For Humanity ®  |  1-800-516-1536  or 605-858-0545 

Judson Uhre  |   1721 N Lacrosse St., Rapid City SD 57701

HOTELS FOR HUMANITY® offers affordable hotel & lodging supplies online that includes hotel linen, towels, shampoo, shower curtains,
and variety of hotel items. The aspect of "HUMANITY" utilizes a charity registry & an adaptation of "Meeting the Collaboration Challenge Book"
for charities looking to develop strong relationships with for-profit organizations. 

HOTELS FOR HUMANITY® blog "Hints4Hoteliers" offers an array of industry tips for hoteliers. Using its lifetime of hospitality experience
to contribute to the hospitality industry, Hints4Hoteliers will focus on three critical areas.  One: Distinctions and how to articles relating to hotel supplies, Two: Hints4hoteliers offers industry insight from the perspective of 1st - 3rd generational hospitality professionals.  Lastly, it will showcase lodging facilities that provide an outstanding product to their customers that marketers can use for promotional goals. 

Inn Advisors  | – Carol and Tom Edmondson, Principal Consultants – 508-237-1617

We are experienced, successful former Innkeepers who help Aspiring Innkeepers to find their Ideal property and
experienced innkeepers reach their ultimate Innkeeping goals for Return on Investment.
We provide education, consulting and real estate services to buyers and sellers in the hospitality industry.
Let us show you how to make it happen whether buying your first Inn, improving your inns performance or planning your exit strategy.
Visit us at or call us for an introduction to “Innkeeping from the Innside”  We will help you make it happen.  |  |  570-213-1903  |  Richard K. Newman  |

Commercial Capital Network | 278 Route 447, Canadensis, PA 18325

Inn is owned and operated by Richard K. Newman, a nationwide consultant, specializing in financing strategies for bed & breakfasts, country inns, and resort properties. Rick consults with B&B/inn owners who wish to re-structure debt obligations but dedicates the majority
of his energy helping the next generation of innkeepers find and purchase “The Inn of Their Dreams”.  Once engaged, Rick consults with aspiring innkeepers to assess their financial resources and qualifications to identify the property characteristics best suited for them.
This preparation increases the efficiency of focused search process, making it a pleasant experience that narrows the field to qualified potential properties. Rick further supports his clients in the inn acquisition process by analyzing historical financial data on properties of most interest to them. The end product of this coordinated engagement between principals and professionals is that it helps clients carefully prepare and thoughtfully execute a plan for the acquisition of their new business. Read Rick’s testimonials and learn more about the full range of Inn Financing services by visiting or call 570-213-1903 for more details.


Inn Partners  |  |  877-957-2360  |

PO BOX 1162, Brattleboro, VT 05302

An industry leader since 1984, Inn Partners provides innovative solutions to current and future Innkeepers in the transfer process and beyond.
View our site for exclusive Inns for sale, upcoming dates for our industry leading Seminar for Future Innkeepers and for information on our
comprehensive consulting programs for buyers and sellers of distinctive Bed and Breakfasts and Country Inns nationwide.  |  |  269-857-4910  |  Gregg Smith  |

2987 Blue Star Hwy, Douglas, MI, 49406

For existing and potential Innkeepers alike, InnRealtor is here to assist in the marketing and selling of B&B's as well as
helping you navigate the pathway to owning your dream.    |

Are you ready to put your Inn or Bed & Breakfast up for sale?   Are you searching for the perfect Inn or Bed & Breakfast to buy?
InnShopper is your next step.  Aspiring innkeepers can find inns by location, financial profile, or property features.  Inn sellers can create free basic listings which include photos, a map, property details, contact info, a website link, and account access for updating and editing at any time.
Premium Listings are also available to give even greater exposure to your property.


InnStyle  |  |  1-800-977-4667  or 267-354-6020  |  Lorinda Taylor  |

215 South 5th St. Perkasie, PA 18944

InnStyle offers a wide variety of quality supplies for the hospitality industry at wholesale prices. We offer everything from mattresses, bedding, towels, bath accessories, dining linens to patio furniture and a whole lot more.  If you don't see it on our website just ask.  Our knowledgeable sales staff provides you with personal service and consultation in choosing the right products for your property and will go the extra mile to see you satisfied


Innkeepers Insurance Review  Christy Wolf   240.203.7060  10209 Fountain School Road,  |  Union Bridge MD  21791  

  • In order to make informed decisions, you have researched and become educated on every aspect of your business…
    down to the type of laundry detergent you use. 

  • However, you may have purchased a product that could critically impact your future without the same degree of diligence; not because you did not try to educate yourself but because it is nearly impossible.  That product is insurance. 
    Let’s face it, insurance is spoken in a different language: a combination of “legalese” and “insuranc-ese”. 
    To understand insurance, a hefty knowledge base is required. 

  • Christy Wolf has that knowledge base and will put it to use for you.  Among the services offered:

    • A review of your policy and coverage suggestions.
    • A review of your insurance proposal and coverage suggestions. 
    • A coverage comparison between 2 or more insurance proposals and coverage suggestions.   

    Have someone working for you who is not trying to sell you a policy.

  •   |   Commercial Solution Center 800-262-2755  |
JCPenney Commercial, your new source for hospitality convenience, service, savings, and quality.


JDT Worldwide   |   3532 Tonkawood Rd, Suite 100 Minnetonka MN 55345

212-400-7570 ext. 111  |    | 

JDT Worldwide is a manufacturing partner and leading supplier of luxurious top-of-bed products for the hospitality industry.
We also work with clients to provide custom accent pillows, bed skirts and mattress encasements.
Our products are made specifically for the hospitality industry, which gives you the assurance of top quality, long-lasting bedding.
Our manufacturing facilities are located in China and our custom work is all manufactured in North Carolina.

Keyhole Promotion  |  |  616-402-3213  |  Chris Adema  |

1942 W Pike Rd, New Era, MI 49446

Handling the web things so that you can focus on your guests - we offer a more reasonable approach to website design and promotion. We seek to be a true partner, but do not lock clients under contract, nickel-and-dime with our time, or charge steep hourly rates. We'll work together until it no longer feels right - simple. Keyhole Promotion offers 10 years of experience in design, SEO, PPC marketing, maintenance, and consultation.


Kingdom House Media  |  |

209 814 7247  |  Alpharetta, GA  |  James & Jennifer Whittle

Kingdom House Media  was founded by James and his wife Jennifer to capture and bring to life the true joyful nature of people, the places they live, visit, and experiences they value and want to share with others.  We employ our combined knowledge of media strategies, production technologies, methods, applications and platforms to capture captivating digital experiences.  

Kingdom House Media’s mission is to bring our client’s stories into focus both personally and professionally.
If a picture is worth 1,000 words, then imagine the power of a beautifully produced video employing state of the art aerial drone techniques and immersive video experiences to create a close to real life viewer experience.

James and Jennifer first met back in 2005 and have been married for 10 years. James has enjoyed a 15-year career in creative and technical media, lighting, audio, music, and production for various industries including Walt Disney World and Universal Studios.  Jennifer has been an artist since she first picked up a pencil, aspiring to one day be a children’s book illustrator. Together, James and Jennifer make a great creative and collaborative team. It was only natural that these 2 creative minds met and merged together to form Kingdom House Media.


Lake Pointe Creative Marketing  |    |   423-279-7733
Larry Burris   |   Allison Miller    |   Brantley Burris 
1996 Highway 75     Blountville, TN 37617

We are your one-stop business partner who goes beyond just doing business with our customers.
We use our culture of outstanding customer service to build lasting relationships.
We offer a wide selection of branded promotional products for your day-to-day operations and unique guest gifts.
We also provide a new line to B&Bs that includes print.
Looking for something specific? Call us to learn how we can provide your guests with the hospitality experience they deserve.

Maia Internet Consulting  |  |  720-266-8384  |  Liz Hamilton
P.O. Box 369, Pinecliffe Colorado 80471

Maia Internet Consulting are the employees you would hire if you could.
We partner with you to help you showcase and promote your business online. We are WordPress consultants and Marketing professionals.
Our team can assist you with a new website, website updates and maintenance, hosting, email marketing, pay per click,
search engine optimization and more. 


Majestic International    |    |

800-361-0385    |    5905 rue Kieran, St. Laurent, Quebec, Canada H4S 0A3

Fine Craftsmanship, Integrity and Tradition, Luxurious Robes, Slippers and Towels

Hospitality has always been a vital part of our company. Throughout our 90+ year history, we have

continuously evolved while staying true to our mission of providing quality product and superior

personalized service. Majestic International is proud to offer the finest bathrobe selection in the

industry, specifically designed to meet the needs of our hotel, spa and resort clients around the world.


Mayfair Hotel and Restaurant Supply  |   |

Mayfair Hotel and Restaurant supply has been servicing the hospitality industry since 1946.
Imagine a single source for all your facility needs. At  you'll find hundreds of nationally recognized brands
as well as economic brand alternatives in the Hospitality, Janitorial, Paper and Foodservice categories.


Mitch Pies Agency | | 636-220-9377 | 314-952-3605 | Mitch Pies |

Mitch Pies owns and operates the Mitchell J Pies Insurance Company in Ballwin, Missouri, specializing in serving owners in the Lodge,
Bed and Breakfast, and Resort industry. After holding several positions in the college admissions field, including
Associate Vice President of Enrollment Management at St. Louis University, Mitch decided to pursue his dream of entrepreneurship and opened the Mitchell J. Pies Insurance Agency in 1998.

Mobipaid |    (800) 910 6211 |  Lisa Jennings | Lynn Ann Stewart  |

287 East Street, Suite 221B, Pittsboro, NC 27312

For secure and direct payments at your inn. Guests can pay you directly from their own mobile phone.

No apps, registration, login or password needed to make a payment.

l No more credit card authorization forms

l Express check-out

l Take payments with call-in bookings

l Order and pay for room or any other service

l Pre-authorizations

l Manage your own refunds

l Deposits to confirm reservations

l PCI DSS compliance assured



Nature's Tribute  |  |  907-841-9991  |  Tess Doak  |

Nature’s Tribute, brings the very best that nature offers. Pure essential oils can be used in a variety of ways; bringing natural solutions to your Inn.
Pamper your guests in countless ways with nature’s finest.
Add to your guests’ memorable stay by offering aromatherapy through diffusion and creating an individualized experience.
Enjoy natural options in cleaning, cooking, and gardening. You will exceed your guests’ expectations, leaving them looking forward to their next visit.



Odysys   |  |  541-639-3175   |   Kent Schnepp  |

231 SW Scalehouse Loop, Suite 101 Bend, OR 97702

Odysys helps inns, bed & breakfasts, and small hotels book more guests.
Our digital marketing platform provides the tools busy innkeepers need to market and manage their property.
Mobile-responsive websites, marketing tools, search engine optimization, digital marketing, property management system, booking engine, and analytics. All for one low monthly fee. 


OneSpare     |     |    877-265-4273    |    Clare Carmody    |

OneSpare is a free platform that gives bed and breakfasts an automated way to handle their donation requests and gain off-season revenue. As a partner, B&Bs can leverage non-profit black-tie galas to generate revenue on each off-season package they sell and boost promotion to a targeted audience within 250 miles of their location.


Palo Alto Software  |    |   (541) 683-6162   |  

Palo Alto Software is a respected provider of small business tools worldwide with the single goal of helping small businesses grow and become successful. We offer several software products and an extensive library of free expert content to help people succeed in business.

LivePlan simplifies business planning, budgeting, forecasting, and performance tracking for small businesses and startups.

Outpost is a simple email management tool that can help your Inn manage potential guests as well as incoming guests faster, and better. is our content website, built as a free resource to help entrepreneurs start and run better businesses. Check it out to get access to hundreds of free resources.


    PJLhuillier Group of Companies (PJLGC)  |  |  Jean Henri Lhuillier  |

    Formally established in 1988, the PJ Lhuillier Group of Companies (PJLGC) is a dynamic, multi-industry company that owns and operates businesses
    dealing with financial services such as pawning, remittance, microinsurance, and business to business micro loan solutions.
    We also ventured into other industries such as retail, hotel and restaurant management, IT, sports management, and real estate.


    Q4 Launch  |  |  843-475-2962  |  Matt Bare   |

    498 Wando Park Blvd. Suite 100, Mt. Pleasant, SC 29464

    Q4Launch is committed to putting more heads in beds!
    We are a website design and integrated marketing company who focuses on driving website traffic
    and designing websites that convert visitors into booking guests.
    We embrace the 5 Stages of Travel (Dreaming, Planning, Booking, Experiencing and Remembering) and know how to market to each stage.
    Partner with us and watch your website traffic and bookings grow!


    ResNexus   |    |    385-218-2637   |    Kari Cardwell   |

    185 East 200 North Salem, Utah 84653

    Everything we do at ResNexus begins with the guest in mind.
    Because we know that if we make your guests have an easy and pleasurable online shopping experience—your business will grow.
    At ResNexus, elevating your business and helping it grow, is our passion.


    rezStream  |  |  303-872-0217  |  Christian Holmsen, CEO  |

    3801 East Florida Ave STE 800, Denver CO 80210

    rezStream’s ecosystem of products offers your property powerful reservation software, high-converting websites,
    and tactical marketing tools to make you more efficient, reduce costs, drive more direct bookings, enhance guest satisfaction, increase revenue,
    and ultimately make you more profitable.



    Select Registry  |   |  800-344-5244  |  Mark Jaronski, CEO   |

    295 Seven Farms Drive, Suite C-279, Charleston, SC 29492

    For nearly 50 years, Select Registry has set the standard for excellence in personal hospitality at privately owned inns and bed and breakfasts.
    Today, our upscale collection includes boutique hotels, lodges, ranches, castles and luxury cabins and yurts.
    Common values define the Select Registry experience with deeply rooted sense of place, authenticity and genuine hospitality. 



    Sítrónu LLC | | 202-320-1357

    Amanda Stultz | | PO Box 143 Flint Hill, VA 22627

    Your guests will thank you for going green and natural with Sítrónu - a full range of small batch, fabulously fragrant bath products using natural,
    organic, and vegan ingredients. Environmental and budget friendly, Sítrónu offers larger re-fillable dispensers as well as traditional individual use sizes. Private label and customized scents are available.
    We are cruelty and paraben free! Gift baskets, welcome gifts, wedding favors and individual items available to enhance your guests’ stay.


    SuperInn (Sark Technologies)   |  |  800-301-0072  |  Kirk Dietrich  |

    2270 Tudor Dr., Cleveland Heights, OH 44106 is a web based property management software and a complete solution offering guest management software, online availability,
    online reservations, OTA site integration, credit card processing, accounting, email marketing, point of sale and secondary availability options. SuperINN has always offered personalized, US-based support. You take care of your business, we’ll take care of the tech.

    ThinkReservations  877-736-4195
    1700 7th Avenue Ste 116  |  Seattle, WA 98101 

      E Scot Fuller-Beatty

    ThinkReservations provides a fast, professional, and comprehensive property management platform for your business.
    With a unique ecosystem of proven business management solutions, integrated payment processing, world-class support, and
    DIRECT connectivity with channels such as, Expedia, TripAdvisor,, and Airbnb,
    ThinkReservations is ready to unify, automate, and make every part of your business more profitable and productive.

    Thomas Heist Insurance Agency  |  |  609-399-0655  |  Blanche Adams  |  |  PO Box 480, Ocean City, NJ 08226

    Heist Insurance is an Independent Insurance Agency Serving Southern New Jersey and surrounding areas since 1965.
    We are proud to have been named, for the 4th year in a row, a Best Practices Agency by the Independent Insurance Agents of America.


    TMG-Virginia Inn Brokers  |  |  540-463-6688  |  Pete Holladay  |

    599 Fox Hunt Rd., Glasgow, VA 24555 

    TRC Insurance  |  |  425-654-4812  |  Scott Roberts  |

    12015 115th Ave NE, Kirkland, WA 98034

    TRC Insurance is built on the foundation that a solid relationship with our clients will allow us to uncover the best coverage possible
    and at the same time finding the lowest premium available.
    Every client of TRC is unique and thus, each deserves to be treated independently based on their characteristics
    which in turn help to grow relationships to higher levels.


    TripAdvisor  |  |  617-795-7508  |  VJ Kelley  |

    141 Needham St, Newton MA 02464

    Plan and book your perfect trip on TripAdvisor, the world's largest travel site. Check millions of reviews and opinions from travelers and
    instantly compare hundreds of websites for the best hotel prices.


    Twinings North America, Inc.  | 777 Passaic Ave., Suite 230 | Clifton, NJ | 973-574-2228  |

    Twinings has been a pioneer of the Tea Trade since 1706, making quality and authentic tea experiences an inherent part of our craft.
    Twinings offers a robust line of premium quality tea solutions in black, green, and herbal blends for every serving occasion and customer palate.  Twinings has pursued a passion and commitment to one thing – delivering the world’s finest tea experience to our consumers and your customers.


    Unique Angles Photography  |  |  503-576-9427  |  Marcus Berg  |

    PO Box 20793, Keizer, OR 97307

    Unique Angles Photography (UAP) was established in 1994 and over the years has created a niche in serving the hospitality industry.
    With exceptional attention to detail and skillful use of lighting, UAP has been privileged to work with lodging facilities that include bed & breakfasts,
    boutique hotels and many other inns. UAP also specializes in culinary and wine photography to showcase other aspects of hospitality.


    Verlo Mattress - Commercial Sleep  |  Bobby Cleveland, Commercial Sleep Manager  |
    301 N Broadway Street, Suite 300  | Milwaukee, WI 53202  |    414-768-3756   

    Travelers have consistently identified sleep as an essential part of their hospitality experience.
    The quality of mattress you choose for your property will directly impact every guest experience.
    Verlo is partnering with properties to create world-class sleeping environments.
    As guests expect more from hospitality properties, we can help you deliver beyond those expectations.

    Build new revenue streams
    Increase brand consistency
    Get longer returns on your mattress investment
    Financing available


    Victorian House Scones, LLC  |   |  765-586-6295 |  Debbie Anderson  |  PO Box 8094, Lafayette, Indiana 47903 

    Mix, Freeze, Bake with Ease! Do you love to bake from scratch? So do we! 
    We craft our mixes so you have the convenience of a mix, but all the fun and creativity of your own recipe!
    We have several flavors, but also offer 'base mixes'.  You can use these plain bases as the foundation to create your own unique flavors--whether it is something as simple as adding blueberries, to something a little more exotic such as a Cranberry-Gorgonzola scone (or muffin).
    Make the dough or batter up in advance and freeze in individual servings.  Bake fresh exactly what you need each morning.
    Freezer to Oven to Done--20 minutes!
    PAII members receive a 5% discount on orders, and also receive a copy of our “User’s Guide”
    and a retail bag of Original Recipe scone mix free with your first order.
    We can private label any of our mixes, in either a retail or sampler size.  Call or email us for more information.
    We have NO minimum order (unless it is Private Label—and the minimum for that is 12 BAGS of mix).

    WebRezPro Property Management System  |   |  403-777-9300  |  Sarah Duguay  |

    115, 1925 - 18 Avenue NE, Calgary, Alberta, Canada T2E 7T8

    Open your doors to the Internet™ with WebRezPro, a powerful and affordable cloud-based Property Management System.
    In addition to traditional hotel PMS features such as integrated accounting, GDS connectivity and multiple system interfaces,
    WebRezPro offers several advantages available only in a browser-based property management system.



     White Stone Marketing  |   |      808-269-9600 

    Allison Crumpton   |   2995 Skyline Blvd, Suite 209, Reno, Nevada 89509

    We partner with independent lodging properties and are the premier digital marketing agency for boutique hotels,
    bed and breakfasts, and luxury inns.
    We work with an exclusive and limited client base providing internet marketing as well as custom web design.
    We are passionate about helping our clients realize their dreams of building and maintaining a profitable small lodging property.
    If you're looking to maximize the revenue of your property and achieve your full potential, we'd love to hear from you.
    Meanwhile, please check out our website design portfolio to see why we’re considered a leading B&B website design agency:


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